"Something has got to happen. I can’t keep doing this." Have you ever said this before? We all have. Whether it’s a conflict at work or a conversation that needs to be had with a relative, all of us have found ourselves at a point of decision. Unfortunately, all too often that is where it ends. We vent, share our side of the situation with a third party and then dive back into the status quo. Why do we do this? Often it is because we lack the courage to take action or a